Service Desk

Features Service Desk

New times, new methods. From the Proactivanet Service Desk we work to try to be as close as possible to our customers, and that is why we want to be at all times on your smartphone.
With this application, specifically for Proactivanet customers, getting in touch with our Service Desk will be even faster and easier.Questions about the use of the application?Contact the Proactivanet Service Desk and send us your questions, we are here to help you get the most out of the platform.Do you have any special needs?Let us know and we can find the best way to try to meet your need.
We make the complicated fast, although we need a little more time for the impossible :)Something is wrong?Hopefully not, it is not usual, but sometimes those things happen :( Report the incident and we will work to try to solve it in the shortest possible time.And the magic question: "How is mine doing?"Access at any time to be promptly informed of the status of your tickets, as well as to send us your comments on the progress of any of them.
The more we collaborate and communicate, the simpler and faster it will be to solve your incidents and requests